Plugin automatically re-installs on site

  • Resolved cag8f

    (@cag8f)


    5 years, 11 months ago

    Hello. I am trying to uninstall your plugin from my site. Every time I deactivate and uninstall the plugin, it automatically re-appears, installed and activated, after a few weeks. I am the only admin on this site. Any ideas why that is occurring, and how I can resolve it?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @cag8f,

    We’re not sure why this is happening but you’re not the first person to report this and it is not intentional in any way.

    We will hopefully push a change to the uninstall method this week.

    Extremely sorry that this is happening to you!

    All the best,
    Kevin.

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @cag8f,

    I found the issue. It was an error in our uninstall method. I don’t know how I missed that.

    You should be good to go now – update to v2.0.3 & delete!

    Cheers,
    Kevin.

    Thread Starter cag8f

    (@cag8f)

    OK thanks for that. I updated to v2.0.3, then deleted. Let’s call this resolved for now. I’ll check back in one month just to make sure the plugin doesn’t return.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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