Plugin assigns order numbers twice

  • Hello,

    Every now and then (about every 2-3 months) we have the problem that order numbers are assigned twice by Sequential Order Numbers. The orders have different unique IDs and can be called up separately; only the order number assigned by the plugin is the same.

    This is not only unattractive in terms of differentiation, but also causes us problems with the tax authorities in particular, because the invoice number is assigned twice based on this – which should not be the case.

    Is there a solution for this?

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  • Plugin Author RazyRx

    (@razyrx)

    Hello,

    Plugin do not change Order ID that WooCommerce use in tables and use own custom field iin database to store custom order ID.

    And our plugin do not modify Order ID at all.
    Any plugin or functionality must use default order ID.

    Did you try to disable our plugin is it fix the issue?

    Regards,
    Oleg

Viewing 1 replies (of 1 total)
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