• Resolved wafiqsyed

    (@wafiqsyed)


    Hi this plugin is still active after I deactivated and deleted. How can I do a full wipe of the plugin? My users need to be able to view the pages.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Awaken Solutions Inc.

    (@awakensolutions)

    It is not possible for the plugin to work when it is deactivated. All the logic of hiding/showing content is within the plugin. Perhaps you need to check if your site / hosting provider / CDN are caching your website (serving an old version).

    Thread Starter wafiqsyed

    (@wafiqsyed)

    I cleared cache multiple times. It’s still redirecting the one page to login.
    https://adto.ca/education

    Is there anything else I can do to stop the redirect? Maybe commenting out the plugin’s code under Plugin Editor will help? Or do you have any documentation/guidance on how I can do a clean wipe of the plugin’s data?

    Thanks for your quick response

    Plugin Contributor Awaken Solutions Inc.

    (@awakensolutions)

    You just need to deactivate the plugin, that’s all. None of the code of the plugin is ever run in that case.

    I can’t think of what else is causing redirects besides browser caching. Try a different browser to see.

Viewing 3 replies - 1 through 3 (of 3 total)
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