• Resolved greatlandgrocery

    (@greatlandgrocery)


    Hello,

    I was trying to test your plugin, but am experiencing an issue activating it. The upload process works just fine, however, when I go to activate, the activation does not complete and the page ultimately generates a 524 error. I’m not having this issue with any other plugins. I tried restarting my server to see if that would help, but this didn’t seem to make any difference.

    Are there any known conflicts with other plugins or server configurations which may prevent the plugin from activating? Any ideas why the activation process will not complete and times out?

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author alekv

    (@alekv)

    Hi @greatlandgrocery

    No, I never heard of that error before. So it must be something particular to your setup.

    Try to enable error logging in wp-config.php. After you retry activation there should be a log with that particular error. Please send it to me.

    Let me know if you need further help getting the error log.

    Thread Starter greatlandgrocery

    (@greatlandgrocery)

    Thank you for your feedback. I was able to review error logs as suggested and also able to determine/resolve the issue with this info. Everything is working well now with the activation and was related to other custom programming installed on the site. Thank you!

    Plugin Author alekv

    (@alekv)

    Great!

    Out of curiosity. Could you send me the error logs that helped you to resolve this to [email protected] ?

    Maybe I can build in a safeguard in order to prevent this in the future for other users.

    Thread Starter greatlandgrocery

    (@greatlandgrocery)

    Sure… I have a custom plugin that was generating the following:

    Notice: Constant WCOTE_FILE already defined in …/public_html/wp-content/plugins/woocommerce-orders-time-elapsed/woocommerce-orders-time-elapsed.php on line 18

    Deactivating this plugin allowed me to activate without a timeout. Of note, even with the timeout, the plugin still seemed to activate. After the time out, I went to check installed plugins on the site and the conversion tracking plugin had actually activated.

    Thanks for the support here!

    Plugin Author alekv

    (@alekv)

    Interesting. WCOTE_FILE is never used as a global variable (or any variable) in my plugin.

    Most importantly it works now !

Viewing 5 replies - 1 through 5 (of 5 total)
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