Plugin activation leads to blanked out page

  • Resolved boatfl

    (@boatfl)


    2 years, 2 months ago

    Hi, I’m using your plugin on various pages and was very happy with it. Sadly, on one Site (which wasn’t developed by me), the activation of the plugin leads to a white screen of death. Only deleting the plugin folder via ftp allows me to enter the WordPress Dashboard again. Do you know why this happens?

    Thank you very much.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Tamás

    (@playwithpixels)

    Hey and thank you for reaching out and I’m glad you’re overall happy with the plugin.
    Unfortunately it is hard to tell from the distance why this is happening in this specific case and what (theme / plugin / setting) is interfering . Maybe you would send me some more details (via DM) about the used themes / plugins on that installation and I can setup a test environment to try to reproduce it.

    Same to me on several pages. Eazy CF Captcha 1.2.2 causes a fatal error bringing every server down. Going back to Vers. 1.2.1: all works correct. All pages WP 6.1.1, php 8.1.x, Theme GeneratePress (NGINX-Server with server-cache deactivated on Pages with contactform7 formular to prevent Cache-Error for the captcha). Hope you can find the issue and fix it in the next release cause I really like your plugin and use it often. Greetings Claus

    Plugin Author Tamás

    (@playwithpixels)

    Hi @taruk, thank you for your Feedback!
    I was able to locate an error which has appeared in the last version and fix it. With the new version 1.2.3 the fatal error should be gone.

    @boatfl Is your problem with the plugin on this one site still existing?

    Thread Starter boatfl

    (@boatfl)

    Hi @playwithpixels, thank you for your reply and sorry for me not answering sooner. I have to admit I replaced the plugin after these problems – I’ll happily test it and will give you feedback on this one as soon as I get some spare time. In the meantime, feel free to close this ticket or leave it open as you wish. Thank you very much, wishing you a very nice evening & weekend ??

    Plugin Author Tamás

    (@playwithpixels)

    Hey @boatfl and thank you for answering. It is understandable you ditched the plugin after running this problem, so even more I thank you in advance for testing it again. I will leave the ticket open, so you can leave your feedback ??

    Thread Starter boatfl

    (@boatfl)

    Hi @playwithpixels , thank you for your patience. I’ve tested it and so far, everything works exactly as it should. I’ll let you know if something should change, but so far it’s nice to have a clean and easy captcha solution again ??

    PS: you’ve got a small typo in the WordPress-Theme-Directory (Catpcha instead of Captcha), makes it a bit hard to find it ??

    Thank you and wishing you a nice day!

    Plugin Author Tamás

    (@playwithpixels)

    @boatfl Thank you very much for taking you time and test it again! I Really appreciate it and am happy about the results ??

    Regarding the typo, I tried to fix it a long time ago, but somehow missed the opportunity ??

    Thank you again and wishing you also a wonderful day!

Viewing 7 replies - 1 through 7 (of 7 total)
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