• Resolved keeperbay

    (@keeperbay)


    We have the plugin located on the homepage and it pops up every time someone visits the homepage. Where is the setting so it only activates once?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear User,

    In the Advanced options of our plugin, we have an option “Show popup this often”.
    You can set the popup to be shown once per visitor and set an expiration time after which they will see the popup again.

    Best regards,
    Sygnoos Team.

    Thread Starter keeperbay

    (@keeperbay)

    How often is in the “Pro” version?

    You guys have your options backwards – ‘how often’ should be on the free version and ‘only on a specific page’ should be in the Pro version.

    The free version is pointless if you can’t set it to once. There’s no point in testing it if it can’t be set to once. Or at least make it so it’s automatically set to once – then in the Pro version give the option to set it more than once.

    I can’t test the plugin because I don’t want to aggravate my visitors while I test it to see if I like it.

    Thanks for the info. I’ll test other plugins.

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear User,

    Sorry for the inconvenience!
    You’re right, it would be better to include the “how often” option in the Free version of our plugin.
    We’ll reconsider your request for our future updates!

    Thank you for understanding!

    Best regards,
    Sygnoos Team.

    I second that opinion. My users are really mad since pop up comes up every time they come back to homepage.

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear User,

    We’re sorry for the delay!
    The “Show popup this often” option (and some others) will be included in the Free version of our plugin!
    The beta version is being tested now.
    We’ll publish the update within this week!

    Best regards,
    Sygnoos Team.

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear Users,

    I’m happy to inform you that the “Show popup this often” option is already in our newly updated version 2.5.8!

    Now you can control the popup showing frequency for the same visitor!

    Select how many times you want to show the popup to a user, then set an expiration time (in days) after which the popup will be shown again.

    You can also select “Page level cookie saving” option to save the cookie for one page only.

    Best regards,
    Sygnoos Team.

Viewing 6 replies - 1 through 6 (of 6 total)
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