Plugin activated but not working

  • Resolved vissomkt

    (@vissomkt)


    6 months, 3 weeks ago

    Hi! My team has recently added the MultiStep Checkout for WooCommerce plugin to our website. The plugin is activated and we’ve set up “Activate multi-step”, but our checkout remains the same.

    Our current checkout is a custom template made on JetWooBuilder using the Checkout billing form, Checkout order review and Checkout payment widgets from Elementor on our checkout page.

    We’ve tried creating a new page and using the shortcode [woocommerce_checkout], but the problem remains the same.

    Could you please help us solve this issue?

    Thanks!

    The page I need help with: [log in to see the link]

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  • Dina S.

    (@themehighsupport)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Dina S.

    (@themehighsupport)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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