Plug-in stopped working

Also, please share a screenshot of your Stats screen (Settings > WordPress Popular Posts) and make sure to click on the 7d link so I can see your most popular posts from the last 7 days.

Here is a screenshot of my Debug Settings

And My Stats Screenshot

its still set to show 3 posts

Your last screenshot doesn’t help a lot ?? That’s not what I wanted to see haha.

Take another one, full screen, where I can see your popular posts list and make sure to click on the 7d (last 7 days) link first.

here is the right stats update screenshot

Thanks!

I had a look at the screenshots and nothing jumped out as potentially problematic at first glance so I’m not really sure what’s going on to be honest. Let’s keep debugging.

I’ll need your assistance with one more configuration change:

1. Go to Appearance > Widgets > [Your Sidebar] > WordPress Popular Posts.
2. Set Sort posts by to Total views.
3. Scroll down and click on Save to apply changes.

… and I just thought of something. Please:

1. Go to Settings > WordPress Popular Posts.
2. Click on the settings icon (little blue cog icon floating on the top left).
3. Take a screenshot of the popup that you should be seeing on screen now and share it here.

okay I just changed the settings to Total Views.

Here is the screenshot of the pop-up

Thanks, that confirms my theory. This is what’s going on:

1. Your popular posts widget is configured to list the most viewed posts from the last 7 days that were published within the last 7 days (emphasis here is important, you’ll see next why.)
2. The Stats section is currently set up to list your top posts regardless of when they were published.

So, for example, if your #1 post in the Stats section was published in January the widget won’t display it on your sidebar because the widget has been configured to list only posts that were published within the last 7 days from the current date/time. That’s why the posts you see on your sidebar now don’t match which what you’re seeing on the Stats section (that and the settings you were using with Data Sampling and Data Caching before you first posted here.)

Solution:

1. Go to Appearance > Widgets > [Your Sidebar] > WordPress Popular Posts.
2. Untick the “Display only posts published within the selected Time Range” checkbox under Time Range.
3. Scroll down and click on Save to apply changes.

Now the popular posts list on your website should look a bit more like what you’re seeing on the Stats section in the admin dashboard (and I say “look a bit more like” because if you use Data Sampling remember that the popular posts list on your website won’t update “live” as the Stats section does.)

• This reply was modified 4 years, 5 months ago by Hector Cabrera. Reason: Fixed typo, improved wording for clarity

Woo Hoo!!!

Thank you very much for your help with this. Everything seems to be back to normal.

Don’t mention it, glad I could help!