Plug-in not working

  • Resolved samben28

    (@samben28)


    1 year, 3 months ago

    Hi

    For a new installation of WordPress/woocommerce (latest versions of both) I’ve installed the plugin but it seems all the default fields are showing regardless of disabled/removed fields. It doesn’t seem to work.

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  • Thread Starter samben28

    (@samben28)

    I found the problem. The plugin doesn’t work with the default checkout page created by woocommerce. I just edited the checkout page by replacing it’s content with the checkout page shortcode woocommerce_checkout and it worked.

    Plugin Support Dina S.

    (@themehighsupport)

    Thank you for letting us know!

    Currently, our plugin only functions on default checkout pages created with the [woocommerce_checkout] shortcode.

    Further, any of the plugins that add custom fields to the checkout page are currently not compatible with WooCommerce blocks. Once WooCommerce adds any hooks or filters, we will definitely provide the compatibility.

    Thank you!

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