Plug in keeps loading in post section

@reissaus
We are sorry to hear about your issues with the plugin. Can you please confirm if you are using the latest Yoast SEO 12.9.1? If so, just to be sure, we would like to rule out any plugin or theme conflicts that may occur. The fastest way to do this is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Nineteen.
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Test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin allows you to run a conflict check without affecting normal visitors to your site.
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As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts.

It is the newest version of the plugin. I used the plugin do deactivate all the plugins but yoast, and the error still exists. So it is not caused by another plugin. Which would be strange, because yoast is working in general, it’s only not working with posts where it keeps loading. What else can we do? Does reinstalling/installing make sense? Would I delete some data with that?

• This reply was modified 4 years, 10 months ago by reissaus.

@reissaus Removing and reinstalling the plugin would not cause any type of data loss, as the settings and optimizations you have performed with the plugin are stored in your WordPress database and are independent of the plugin’s files.

Regarding the issue, if you have already performed a conflict check with your other plugins and the issue is still present, this may be due to a conflict with your theme. Can you confirm you have performed a complete theme conflict check by resetting the theme to a default such as twentynineteen? We have additional information on how to check for a conflict here: https://kb.yoast.com/kb/how-to-check-for-plugin-conflicts/

Also, can you please confirm you are using WordPress 5.3.2? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/
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?If you update to the most current version of WordPress, does this resolve the issue?

If you have already confirmed that both Yoast SEO and WordPress are up to date and the issue is still occurring even when using a default theme such as twentynineteen, we would next recommend checking for JavaScript errors with your console.

If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

Closed. No further concerns.