Plug-in Freezes When Deleting Tickets

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter JonGall

    (@jongall)

    This issue happens while using both Chrome and/or Firefox browser.

    Thanks,

    – Jon

    Thread Starter JonGall

    (@jongall)

    I just attempted to reply to a support ticket, and it hung up again!

    This has now become quite URGENT! Please help!

    Thanks,

    – Jon

    Hi @jongall

    It could be a conflict with other plugin you recently installed, please deactivate all recently installed plugins and try to use WP Support Plus, again activate those one after another to detect which making WP Support Plus non-functional.

    Thread Starter JonGall

    (@jongall)

    I’m not exactly sure what I just did, but it seems to be working now. Interesting!

    Hi @jongall,

    It may be the cache issue.

    Thread Starter JonGall

    (@jongall)

    I didn’t have an email to send from set up in Settings. Once I added the email, everything that I previously done [ie. delete emails] had went through. It is fully functional now.

    Thanks so much for the prompt response Nikhil.

    – Jon

Viewing 6 replies - 1 through 6 (of 6 total)
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