Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor angelleye

    (@angelleye)

    I have added this request to our GitHub repo for the 1.3 release of the plugin.

    It may be a couple of months before that is done, though. If you would like us to make this a priority you’ll need to submit an order for premium support.

    Thread Starter enricogan

    (@enricogan)

    if I understand correctly, paying $ 75 quickly resolve my problem.
    Exact?

    But in the product name list (on https://www.angelleye.com/product/premium-support/) there is no “offers for Woocommerce”. how do I request premium support?

    Plugin Contributor angelleye

    (@angelleye)

    Ah, sorry about that. I updated the options to include some of our products that weren’t on there.

    So yeah, now if you go ahead and submit an order for premium support we’ll get you into our priority queue and we can get this resolved more quickly for you.

    What we’ll do is get it done in the issue branch on GitHub and then give you a download link so you can grab it immediately without waiting on the official update.

    Thread Starter enricogan

    (@enricogan)

    hi,

    So, for example I select PayPal for Woocommerce, but you provided me support premium for “Offers for WooCommerce” ?

    Plugin Contributor angelleye

    (@angelleye)

    Yes, I would help you with any of our products even if you don’t choose that one specifically. Again, though, I added Offers for WooCommerce so it will show up there now.

    Thread Starter enricogan

    (@enricogan)

    A last question ??
    With premium support will also:
    – Insert the form to make the offer in a pop-up. Now the form is in the table.
    – On the web page “archive products” I would like next to the “make an offer”, another button that says “Buy now”

    Sorry for the many questions ??

    Plugin Contributor angelleye

    (@angelleye)

    Did you see the option in the plugin settings to display the form in a lightbox instead of the tab? Maybe that’s what you’re after..??

    As for your other request, I guess I’m a little confused. The WooCommerce add to cart button is essentially acting as your buy now button right now, isn’t it?

    We will help you with anything you need related to this product under premium support, but we may not be able to do it all in one hour. Our premium support rate is 25% less than our regular consulting rate, though.

    Thread Starter enricogan

    (@enricogan)

    I bought premium support.
    I am waiting for instruction to proceed.
    Bye

    Plugin Contributor angelleye

    (@angelleye)

    Okay, great, we will get back to you on that very soon.

    Plugin Contributor angelleye

    (@angelleye)

    I am creating a ticket for you in our direct support system. Let me know if you don’t see an email about getting logged into that soon. That will be the best way to provide us with all the credentials we’ll need to get going. You should see it within the next 30 min.

Viewing 10 replies - 1 through 10 (of 10 total)
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