[NSFW] Plug in breaks WooCommerce Add to Cart Functionality

  • Resolved Steveheikkila

    (@steveheikkila)


    6 months ago

    My customers report that they are unable to add items to cart in my WooCommerce site. Add to Cart is working, but it’s incredibly slow (takes up to a full minute to add to cart, so customers assume it’s simly broken). I systematically disabled plug ins to find a conflict. Anti-Spam by Clean Talk is the culprit. When I deactivate the plug in my WooCommerce add to cart functionality is smooth and fast.

    Currently have the plug in disabled so my customers can make purchases, so if you look at the page you won’t see the problem. Note, site is NSFW, 18 years old or older.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    Hello @steveheikkila,

    Please, send us the following for better understanding the cause of the issue:

    1. Your PHP version
    2. Your CMS version (also, is it MultiSite or Single)
    3. The link to the cache solutions if you use any
    4. Your webserver error log (it could be found in your hosting account)

    You can send the log either via email:
    [email protected]
    Or create a private ticket:
    https://cleantalk.org/my/support/open

    Waiting for your reply.

    Plugin Support SergeM

    (@serge00)

    We assume this will help. Please, do the following:
    ? WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → set the option “Check anonymous users when they add new items to the cart” to “Off” → Save Changes.

    Does it work for you?

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.