Please Wait… when donation button is clicked

Hi there,

Can you provide a link to your site so we can see the problem live? Also please provide the following information:

1) Which Gateway did you use for that test?
2) If PayPal, did you put your paypal email address in the Give settings?
3) Do you have Give in “Test Mode”?

Let me know, thanks!

Hello,

The link to the donation form is: https://www.dataonfocus.com/donations/support-dataonfocus/

I’ve tried the paypal and test gateways, both on test and “live” mode. At this time, it is set to “Test mode”.

The PayPal Email field is set to the email which represents my paypal account.

Thanks!

It looks like you are blocking admin-ajax.php somehow. We have documentation about why that script is needed for Give to function correctly and how to troubleshoot a bit.

Take a look here and let me know how it goes:
https://givewp.com/documentation/core/troubleshooting/admin-ajax-blocked/

Thanks!

Hi,

I tested all the plugins and it seems they don’t block that resource.

A request to the URL with admin-ajax.php returns 0. It should return something else right? This means that admin-ajax.php is blocked for some users?

Thanks!

You might check with your host then, or switch your theme to twentyfifteen to see if your theme is blocking it for some reason.

I had the same problem with my setup and found the following error in the java-script-console of my browser:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://www.dd4kids.de/wp-admin/admin-ajax.php. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing).

The problem was the setting
define( 'FORCE_SSL_ADMIN', true );
in my wp-config.php. So I suggest you should be check, If the reason is the same on your site.

I tried to solve the problem by inserting the following code into my .htaccess file, but did not succeed

<IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin https://www.dd4kids.de/
</IfModule>

I hat to temporary disable FORCE_SSL_ADMIN Are there any recommendations to solve the problem with the above option enabled?

@konus77 thanks for chiming in with your solution.

Would it be possible to set the CORS Header by php in the plugin to allow using the https-Version of wp-admin/admin-ajax.php if FORCE_SSL_ADMIN is enabled?

If not, I would like to suggest adding this topic to https://givewp.com/documentation/core/troubleshooting/admin-ajax-blocked/

Do you have any recommendations for a working entry in the .htaccess?

HI @konus77

Are you trying to force SSL for the Admin and NOT your whole site? If so, why?

If you updated your site url and blog url to use https and force https with the following for your WHOLE site you should be good to go:

https://www.inmotionhosting.com/support/website/ssl/how-to-force-ssl-using-the-htaccess-file

I’ll also test your solution with removing:
define( 'FORCE_SSL_ADMIN', true );

At the moment I have an Iframe showing content from a different domain on my site. Making the whole site https will lead to an browser error to inform the user, that not all content can be displayed because there is unsecure content on the secure site.

I am working on that issue, but at the moment, forcing SSL for the site is not an option. On the other hand, I would like to be secure, if I am working on the site while logged-in in a insecure WLAN. That is why I used FORCE_SSL_ADMIN

I have a similar issue to the OP.

However mine only seems to happen on specific OS/browser combinations (On Mac it always works). The live site is on Siteground.

However if I try to run one of the known failed OS/browser combinations that fail on the live site within my own local environment, it works. So I’m thinking that this is due to the host as well.

Curious if anyone has resolved this issue. Any information would help, thanks!

Jason,

Can you provide a link to the page with the OS/browser combo so I can test it? I’d also like to see your System Info. Can you upload a txt file to Dropbox, then delete it after my next reply?

I am having this issue all of a sudden as well, you can recreate the issue on your end on a mac (works fine on pc) by going to https://biomimicry.org/donate . the form will freeze on “please wait” if you try to switch to offline donation. It will also freeze when trying to complete the donation. This issue happens on multiple of my client’s computers and one donor who discovered the issue yesterday. My system info is as follows:

Browsers tried: safari v. 9.1, chrome Version 51.0.2704.84 (64-bit)

Model Name: MacBook Pro
Model Identifier: MacBookPro8,1
Processor Name: Intel Core i5
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Boot ROM Version: MBP81.0047.B2C
SMC Version (system): 1.68f99
Serial Number (system): C2QH80CLDRJ7
Hardware UUID: 85C50138-1D71-5687-B027-DC1BF128AA7D
Sudden Motion Sensor:
State: Enabled

Hey @phazerave – When I switch gateways I’m seeing “XMLHttpRequest cannot load https://biomimicry.org/wp-admin/admin-ajax.php?payment-mode=offline. The ‘Access-Control-Allow-Origin’ header contains multiple values ‘https://challenge.biomimicry.org, https://biomimicry.org’, but only one is allowed. Origin ‘https://biomimicry.org’ is therefore not allowed access.”

Doing a quick Google on that brings up results pointing to possible htaccess or server side misconfigurations. I’d consult with your web host to see if there’s possibly a setting that is conflicting or another plugin.