Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Sayan Datta

    (@infosatech)

    Hi,

    I have released an update just now. Please remove the old version from your website (no data will be loss) and install the plugin from www.remarpro.com repository again and see what happens.

    Thanks!

    Thread Starter robenson21

    (@robenson21)

    Hi there,

    Still the error appear, they keep only on loading. Please see attached link.

    https://prntscr.com/obewmx

    Thanks you,

    Plugin Author Sayan Datta

    (@infosatech)

    Hi @robenson21

    Sorry for the inconvenience you must have caused. Could you please delete the old version from your website (no data will be loss) and install the plugin from www.remarpro.com repository again and see what happens. I think it will solve your problems.

    Thanks!

    Thread Starter robenson21

    (@robenson21)

    Hi Sayan,

    Good day,

    Yes, I already deactivate, delete and reinstall the plugin from www.remarpro.com repository again but still the same. I still can’t login, they showing only “Please wait until we authenticate you.”.

    Please help us.

    Thank’s

    Plugin Author Sayan Datta

    (@infosatech)

    Hi,

    I have pushed an update last night with some fix (plugin version remains same) but it seems that you are using the older one, so please deactivate, delete and reinstall the plugin from www.remarpro.com repository again. I think it should work.

    Thanks!

    Thread Starter robenson21

    (@robenson21)

    Dear Sayan,

    Good day,

    1.After the deletion of plugins Sir,
    https://prntscr.com/obnleb

    2. Beging installing the plugin again,
    https://prntscr.com/obnlmc

    3. And activating again,
    https://prntscr.com/obnlsd

    4.And used it again after the installation and still sir, I had the same problem.
    https://prntscr.com/obnmk4

    But still error I mention appeared.

    I only tested it now.

    Please help us,

    Thanks

    Plugin Author Sayan Datta

    (@infosatech)

    Hi, I could not replicate this issue on my end though please disble SG Optimizer plugin and see what happens. It may be the server cache issue.

    Thread Starter robenson21

    (@robenson21)

    Hi Sayan Datta,

    Good day,

    I just to give an update for my queries. It work’s now after deleting all wordpress and install it again. Don’t worry there’s no data in my previous works.

    The good thing is now working well and nice, I will mark it solved and rate later.

    I just want to ask how to remove this stuff, please see link below. I already disable it on the settings but still appear. I want to show only register and login with sms and disable all functionalities for email.

    https://prntscr.com/oeej9b

    Thank’s

    Plugin Author Sayan Datta

    (@infosatech)

    Hi,

    To hide this part https://prntscr.com/oeej9b, simply go to Display tab > “Default Login Form Display:” set it to hide on login form and save plugin settings.

    Follow this screenshot: https://prntscr.com/oexn90

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Please wait until we authenticate you.’ is closed to new replies.