Please, update the plugin

Hi @beatrizgonher,
Glad you reached out. Could you share some details about the issues you are seeing? If it helps, you can send along screenshots and/or a screencast using a free tool like Loom.com to help illustrate what you are seeing. The more detail you can share, the better, I can hop in and run some tests.

If you could also send along your system information, that would be a big help as well. You can do this by navigating to Donations > Tools > System Info (tab) and clicking the button to “Get System Report” and copy/paste that into your reply here.

Let me know if you have other questions about this in the meantime, I’m happy to help.

Hi @beatrizgonher,
It’s been a bit since I’ve heard back, so I’m marking this as resolved for now. If you still have questions or would like to share more details with me, you can send them along here and I’ll hop back in for a look. Have a great day!