• Plugin Support Axel StylemixThemes

    (@axelstm)


    Hi there,

    It’s a pleasure to see you on the Motors – Car Dealer, Classifieds & Listing plugin support forums. Please read the guidelines below before opening your own thread.

    1. Read the plugin?documentation;
    2. Make sure that you are using the latest versions of the Motors plugin, WordPress, and your theme;
    3. Deactivate all your plugins and check the Motors plugin. If it solves the issue, try to activate your plugins one by one until you detect the problematic one;
    4. If you have a cache plugin, try to clear the cache or deactivate it;
    5. Activate the TwentyTwenty (or other default WordPress themes);
    6. Edit the?wp-config.php?in the root folder of your WordPress and set?true?value for?WP_DEBUG.

    Asking for support

    To get a more productive response, please describe the issue in every detail. We usually reply to support forums within 1-5 business days.

    1. Provide a link to the page you need to help with;
    2. Add clarifying screenshots;
    3. Copy messages, errors, warnings, etc;
    4. WordPress and PHP versions.

    Do you have a new idea or suggestion?

    Please share your ideas via the?Feature Request?form on our support website.

    Premium Support

    If you need premium support or extend the Motors functionality, you can purchase the?Motors PRO?plugin. You will get a year of plugin updates and premium support. This means you will have a chance to contact our support team and developers anytime with requests regarding the setup and basic functionality of the plugin.

    All the best!

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