• Hi there,

    It’s a pleasure to see you on the X Builder plugin support forums. Please read the guidelines below before opening your own thread.

    1. Read the plugin documentation;
    2. Make sure that you are using the latest versions of the X Builder plugin, WordPress, and your theme;
    3. Deactivate all your plugins and check the X Builder. If it solves the issue, try to activate your plugins one by one until you detect the problematic one;
    4. If you have a cache plugin, try to clear the cache or deactivate it;
    5. Activate the TwentyTwenty (or other default WordPress themes);
    6. Edit the wp-config.php in the root folder of your WordPress and set true value for WP_DEBUG.

    Asking for support

    To get a more productive response, please describe the issue in every detail. We usually reply to support forums as soon as we can.

    1. Provide a link to the page you need to help with;
    2. Add clarifying screenshots;
    3. Copy messages, errors, warnings, etc;
    4. WordPress and PHP versions.

    All the best!

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