• ResolvedPlugin Author Ben Sibley

    (@bensibley)


    Thanks for using Independent Analytics!

    Please review the resources below before posting a new support thread.

    Knowledge Base

    Independent Analytics has a comprehensive Knowledge Base with answers to common questions and detailed tutorials:

    Visit the Knowledge Base

    It’s not tracking views

    If you don’t see any views show up, log out of your site and visit (or visit in a private browser window). Independent Analytics does not track logged-in visitors by default, but this can be changed via the Settings page.

    If you still do not see views, try clearing your site’s cache and visiting your site once more.

    Can I use it with Google Analytics?

    Yes, you can use Independent Analytics on your site at the same time as Google Analytics without issue.

    Will it slow down my site?

    No, Independent Analytics will not slow down your site. Unlike other analytics programs that load a large script from an external domain, it inlines a very small script into your pages and that’s it.

    How to post a thread here

    If you have an issue that can’t be resolved with any of the above resources, please check if there is an existing thread first.

    If you need to create a new thread, please include your website’s URL and a screenshot if applicable. This helps us pinpoint the issue faster and provide better resolutions.

    Thanks again for trying out Independent Analytics and we hope you love using it for your site!

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