Please make sure XML-RPC is turned on

  • Resolved username201701

    (@username201701)


    2 years, 1 month ago

    My website appears to be connected to Jetpack, however, I have looked at the wordpress.com backend and there is an error message in the upper lefthand corner of the dashboard – indicated by a red error icon. It says “This site cannot be accessed.” When attempting to diagnose the problem via Jetpack debug tool I get the following results: “It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types.”

    I have disconnected and reconnected Jetpack from my website. I have looked to see that the xmlrpc.php is in fact in my server’s files. I have looked at my .htaccess file and see no mention of XML-RPC or its filename. I have tried to connect via the Jetpack app on my mobile device and also get an error.

    What can I do to fix this problem? tyia

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