Please I have a Problem whit a this plugin

  • Resolved fmorae78

    (@fmorae78)


    1 month, 2 weeks ago

    Please I have a problem whit a plugin when start the dashboard

    Here is the message:

    Server error: POST https://wp-api.depicter.com/v1/client/validate/activation resulted in a 500 Internal Server Error response: <br /> <b>Warning</b>: mysqli_real_connect(): (HY000/1040): Too many connections in <b>/var/www/server/wp-includes/clas (truncated…)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @fmorae78

    Hi,

    This seems to be a server communication problem. The message says our pro subscription is not being authenticated but it’s more likely because of a server connection issue.

    Also, it might be a temporary issue because of server maintenance time. Please try again and if the problem persists, check our guidelines here:

    https://docs.depicter.com/article/265-connectivity

    Please let me know the results.

    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    Hi,

    It has been a long time since our last reply.

    I will mark it as a resolved one. If you face this issue or any other ones please submit a new ticket.

    Thanks for using Depicter.

Viewing 2 replies - 1 through 2 (of 2 total)
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