PLEASE HELP: Terrible bug with max size, also after uninstalling

Question is: why do I get resized pictures (always with a specific URL with the modified size in the end) even if I re-upload them and if I uninstalled Smush?
Can I solve this kind of bug and upload again those pictures that I don’t want to be resized?

@lorenzojedermann,

Could you please share a couple of examples of such images? It is probably your theme that is resizing the images.

Best regards,
Anton

Hi Anton,
it’s definitely my theme now, or my WordPress panel, but before using Smush it never happened before.

I tried to reinstall Smush and heighten the max size in the plugin settings, I saved the changes, then uninstalled it again. It seems the new limit stayed set and apparently now my theme or WP-panel doesn’t change ALL pics I upload, only the ones over this limit (together with ALL the small/medium/large thumbnails, that I guess stayed somehow even after uninstalling).

What concerns me, is that the plugin left a kind of command/rule. Now, if I upload a picture which is bigger than the max limit I set, it gets resized to 2048×1530 or less. And everytime I resize manually an image for the frontend, it picks a fixed size from the thumbnails Smush left behind.

So my question is: are there a couple of lines that could have stayed somewhere and that I could erase through the editor, or I don’t know, something else I could do to stop this side-effect or bug that Smush left behind?

@lorenzojedermann,

If you delete Smush plugin properly, there should not be anything left behind. You can try to regenerate the thumbnails with any of the available plugins, for example Regenerate Thumbnails. But, besides that, the image sizes are controlled via your theme (or another plugin).

One more thing you can do – try to revert to a default theme and upload a few images, see if they are uploaded properly and all the necessary sizes are generated.

Best regards,
Anton

Another weird behaviour is:
even if I open cPanel and erase permanently the file of a resized version that Smush created to speed up the site, it stays in the frontend of my site. I also tried to empty the cache but it didn’t work.

And one more thing: now, whenever I upload a picture and it gets resized automatically, it also gets located in a different URL, also automatically generated.

I really don’t understand…

Ok so there’s nothing else I could do?
Why do you think that after re-installing Smush and setting up the max limit, then the upload worked again, within that limit?
I don’t know, I have the feeling that, even after uninstalling, the plugin leaves some automatic settings behind…

@lorenzojedermann,

If the files are gone, there’s nothing or nowhere that the code can be executed. Unless… You uploaded a pirated version of the plugin.

I recommend that you scan your site for malware. And do a plugin/theme conflict test. By disabling all the plugins and enabling them one-by-one to find which one is causing such behavior.

Best regards,
Anton

Dear Anton,
thank you for your answers and sorry to bother you.

I installed Smush yesterday and uninstalled it yesterday. Before this, I had no such problem. I installed it through WP so no pirate version… just the official one. And to uninstall it I used WordPress again: DEACTIVATE, then UNINSTALL.

And again: I am totally satisfied with the compression itself, that caused no visible loss of quality in the pictures; what I shouldn’t have done is the resize, that caused a quality loss.

So I tried to re-upload those pics that I wanted in the full-size, and what happened afterwards, I just described it. This happens in all the old articles where I compressed the image files and with all the images that I have uploaded before, even if I erase them and upload them again.

Now that I changed THROUGH SMUSH the limit higher, the full-sized pictures seem to work. But, for example, if I try to resize manually a picture in the post editor, changing it to a customized size, it’s set automatically to one of the fix sizes that Smush used and a new URL is created.

My theme never did this before and that’s why I asked here. I hope there was some code or anything that the plugin uses and might have left behind. If not, well, sorry again if I bothered…

Thanks,
Lorenzo

@lorenzojedermann,

I’m really sorry that you are having such an issue. We’ve seen similar reports coming from Jetpack performance module, but Smush does not change image quality, even when resizing. And if you delete the plugin with “Deactivate” – “Uninstall” actions, there won’t be any files or even settings that could cause any similar behavior. As I’ve recommended above, you should do a plugin/theme conflict test.

Best regards,
Anton

Ok Anton, thank you for all your answers.

Best regards,
Lorenzo