Resetting the dashboard problem

  • Resolved Ashim Kumar

    (@ashimkumar)


    3 years, 8 months ago

    Hello,
    I have been using this plugin since 2015. It’s really a helpful plugin. But nowadays I have to face some problems with this plugin. The problem is when resetting our dashboard, the whole database is being removed.
    Thanks

    • This topic was modified 3 years, 8 months ago by Steven Stern (sterndata).
    • This topic was modified 3 years, 8 months ago by Jan Dembowski. Reason: Changed the topic titlte to something useful instead
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebFactory

    (@webfactory)

    Hi,
    This is the first time we’ve heard of this problem.
    If you’re referring to custom WP tables (ones besides the default WP tables) – they should be removed, as it’s described in the detailed table above the reset tool, in the plugin. But the whole database should not be removed.

    Thread Starter Ashim Kumar

    (@ashimkumar)

    Hello,
    What’s wrong I have done? My previous experience was good. But recently I have problem with this plugin. I have used this plugin regularly. I have a conflict with the server. But the same problem.
    Thanks

    Plugin Author WebFactory

    (@webfactory)

    It’s probably an incompatibility with the server/hosting you’re using.

Viewing 3 replies - 1 through 3 (of 3 total)
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