[PLEASE HELP] Despite deactivated dates, reservations are still coming in.

  • Resolved buroschakel

    (@buroschakel)


    2 years, 11 months ago

    Hi and good afternoon,

    A nice plug-in, which should do what me and my client are looking for. We’ve been working with it for two years now and we’re still running into the same problem over and over again, making us think to find another solution.

    While disabling specific dates, in some occasions the visitors are still able to make their reservations. I can’t figure out what is causing this, but it’s time to find answers. My client, a restaurant owner, has to cancel these people quite regularly after their reservation. Not the way to go.

    Below are some screenshots of the settings and we work with a Dutch local time.

    https://ericschakel.nl/screenshots/01.png
    https://ericschakel.nl/screenshots/02.png
    https://ericschakel.nl/screenshots/03.png
    https://ericschakel.nl/screenshots/04.png

    Really looking forward to get this to work properly and look forward to your suggestions.

    Cheers, Eric

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi Eric, Sorry about the delay in getting back to you. I would like to make sure I understand you correctly. Are you saying that visitors to your clients website are able to book a reservation for dates that are listed in the “Disable specific dates” field of the settings screen?

    Watching for your reply so we can fix this for you.

Viewing 1 replies (of 1 total)
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