Please help!! Blank page when accessing my site

  • Resolved hitch75

    (@hitch75)


    14 years, 6 months ago

    Hello!!

    I hope someone will help me with this, it’s really frustrating.

    A week ago, while I was working on my website (pasatiemposparallevar.com), suddenly, when I refreshed the homepage, it was blank. When I typed the address without “www”, the page appeared, but with some wrong elements (default theme background instead of the one I set up long time ago, and some more weird things). I couldn’t access my admin page either, i was also getting a blank page.

    The guys from my host’s support service told me it’s because I had installed WordPress twice. It’s true, but still, after I installed it for the second time it worked perfectly for a few months. Still, they told me I need to unistall WP and then reinstall it.

    I asked them to do it for me, so that I woudn’t screw something up again. They uninstalled, installed again, imported the database backup, and the site was blank again! They told me that “database connection is fine from their end, and that there is no error in error log”, so it’s a WordPress problem. They tried once more, and as soon as they imported the database backup, the site was blank.

    This time i CAN access my admin page, but the site (homepage or any other) is blank. When I say blank, I mean the browser displays the address correctly, at the bottom shows “Done” but the page is empty.

    Can anyone help me?
    Thanks!!

Viewing 15 replies - 1 through 15 (of 27 total)

  • define these two variables in your wp-config.php file at top

    define( ‘WP_DEBUG’, true );

    define( ‘WP_DEBUG_DISPLAY’, true );

    and check on site if you get any error message on site.

    Thread Starter hitch75

    (@hitch75)

    i’m new to all this… so i don’t know if i did it correctly?
    i pasted these two lines in the file and i got a large list on the webpage… does it explain something??
    ——————-

    Notice: Undefined index: aiosp_enabled in /hermes/web03/b426/moo.pedja/wp-content/plugins/all-in-one-seo-pack/all_in_one_seo_pack.php on line 688

    Notice: Undefined index: aiosp_enabled in /hermes/web03/b426/moo.pedja/wp-content/plugins/all-in-one-seo-pack/all_in_one_seo_pack.php on line 688

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: add_option was called with an argument that is deprecated since version 2.3 with no alternative available. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3323

    Notice: register_sidebar_widget is deprecated since version 2.8! Use wp_register_sidebar_widget() instead. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3237

    Notice: register_widget_control is deprecated since version 2.8! Use wp_register_widget_control() instead. in /hermes/web03/b426/moo.pedja/wp-includes/functions.php on line 3237

    Notice: Undefined index: get_twitter_data in /hermes/web03/b426/moo.pedja/wp-content/themes/mystique/lib/widgets.php on line 70

    Notice: Undefined variable: userfunctions in /hermes/web03/b426/moo.pedja/wp-content/themes/mystique/lib/settings.php on line 152

    Moderator James Huff

    (@macmanx)

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to rule-out a theme-specific issue.

    Thread Starter hitch75

    (@hitch75)

    i would try that if i could…
    i deleted these two lines from wp-config.php file, saved it, and since then my wp-admin page is blank again too!

    Moderator James Huff

    (@macmanx)

    In that case, try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This which will force the Default theme (WordPress 1.5 – 2.9.2) or the Twenty Ten theme (WordPress 3.0 and higher) to activate and hopefully rule-out a theme-specific issue.

    Thread Starter hitch75

    (@hitch75)

    ok, i did it. i deactivated all plugins, changed the theme, and the site showed up!
    but when i tried to revert the theme’s name, and reactivated it, first time i got the message that the theme is broken, and second time it got activated, but the page went blank again.
    does that mean it’s definitely the theme that’s making problems?
    the theme is MYSTIQUE, many people use it.
    do you think i can try to fix it somehow or i really have to change the theme?

    Moderator James Huff

    (@macmanx)

    There’s definitely either a problem with your copy of Mystique, or a plugin is conflicting with it. Try deleting and re-installing the theme.

    Thread Starter hitch75

    (@hitch75)

    i uninstalled it, downloaded it again, and when i tried to just PREVIEW my site with it, it showed a blank page!
    all my plugins are deactivated. (should i delete them, or deactivating is enough to make sure they’re not the cause?)

    mystique theme worked fine for months before this happened… the same version as now…

    Moderator James Huff

    (@macmanx)

    Deactivating the plugins should be enough, and reinstalling Mystique should have been enough too. Like you said, there are quite a few users out there without this problem.

    Can you create a fresh WordPress installation (new files and a new database) in a separate directory and see if it has the same issue with Mystique?

    Thread Starter hitch75

    (@hitch75)

    i could, but what would it tell me?
    if the same error appears in a fresh installation, then it would’ve been happening to all other users of Mystique, and i haven’t found anything about it on the net…

    do you think there could be something else, apart from plugins, that could be making a conflict with the theme somehow?

    Moderator James Huff

    (@macmanx)

    I’m wondering if it’s a server conflict (PHP configuration, etc.) or if it’s limited to just this particular blog.

    Thread Starter hitch75

    (@hitch75)

    ok, i’ll try to do that!
    thanks a lot for your help ??

    Thread Starter hitch75

    (@hitch75)

    i’ve installed wordpress in a separate directory, installed mystique, and there it works perfectly.

    does that mean that there is still something in my site that’s making a conflict with Mystique? what could it be, if i’ve disabled the plugins? any ideas how to solve it? i wouldn’t be happy if i had to change the theme… ??

    Moderator James Huff

    (@macmanx)

    There’s definitely a problem between Mystique and specifically your primary installation.

    Try downloading WordPress again and delete then replace your copies of everything except the /wp-content/ directory and wp-config.php file with fresh copies from the download.

    Thread Starter hitch75

    (@hitch75)

    did i understand you correctly? i should NOT install wp again, just replace manually (through filezilla for example) all files and folders with the new ones? except for the ones you specified..

Viewing 15 replies - 1 through 15 (of 27 total)
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