• Resolved golub

    (@golub)


    Your plugin broke my site. I disabled it but i can not make it work again.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Pierre Lannoy

    (@pierrelannoy)

    Hello @golub !

    Sorry to hear that. Is it your first time you use APCu Manager or was it installed from some days/months/years ?

    Thread Starter golub

    (@golub)

    Thank you for the prompt reply. I just activated/installed it and the frontend was blank deactivated it and deleted but it wont help. Do you have an idea what to do?

    Plugin Author Pierre Lannoy

    (@pierrelannoy)

    Yes!

    Go to wp-content directory then, delete the file named object-cache.php

    Thread Starter golub

    (@golub)

    Thank you bu there is no such file.

    Plugin Author Pierre Lannoy

    (@pierrelannoy)

    So, the problem doesn’t come from APCu Manager…

    Thread Starter golub

    (@golub)

    Well, i would assume that it does, since everything worked great before. As i wrote after install the backend still works but in the frontend i receive a critical error and a blank page. Turn off al plugins, deleted extras in htaccess, tried really a lot… I simply can not find the error. Had no issues with that site before the apcu manager.

    Thread Starter golub

    (@golub)

    would you mind to have a look? If I could pass you admin credentials somehow?

    Plugin Author Pierre Lannoy

    (@pierrelannoy)

    Just to be clear: APCu can’t be active if it is deleted (its own directory named apcu-manager and the file named object-cache.php in wp-content directory). It is not “persistent”, if you delete it it can do nothing…

    Something which is more strange (and if I was you I will investigate in this direction) is the fact that there were no object-cache.php file. It can (maybe) reveal that the plugin was not fully downloaded/installed. So maybe (once again) a more large problem on your wp install, or your server.

    Plugin Author Pierre Lannoy

    (@pierrelannoy)

    would you mind to have a look? If I could pass you admin credentials somehow?

    It’s forbidden by the use of this support forum. But I can try to “remote help”.

    Do you have another cache plugin (like wp-rocket, w3 total cache, etc.) ?

    Thread Starter golub

    (@golub)

    Whatever. Thank you for the conversation

    Thread Starter golub

    (@golub)

    I had PHP 8.2 activated. I think your plugin is not ready for taht

    Plugin Author Pierre Lannoy

    (@pierrelannoy)

    APCu Manager is fully tested (and operational) with php 8.2

Viewing 12 replies - 1 through 12 (of 12 total)
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