• Resolved Herky Fishbine

    (@herky-fishbine)


    Hello,

    In several places in the plugin, the word “pass” is used to mean “complete.” It is used in the admin interface and default admin and user messages. Like “Thank you for passing the survey” and “Someone has passed a survey.”

    This is not the correct word. Someone may “pass” or “fail” a test, but what you mean to say is “complete.” As in “Thank you for completing the survey” or “Someone has completed a survey.”

    Instead of having administrators chase down every use of “pass” for translation and substitution, would you please consider using “complete” and “completed” in your next update?

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @herky-fishbine,

    Thank you for the topic and suggestion!
    We appreciate every suggestion, as they are mutually beneficial for both of us.

    I’ve already opened a ticket for this request so our development team can address it.
    As soon as it’s done, we’ll be sure to let you know.

    If you have any more questions or suggestions, feel free to reach out!

    Thank you.

    Thread Starter Herky Fishbine

    (@herky-fishbine)

    Sounds good. Thank you for your attention.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @herky-fishbine,

    Thank you for your response.

    I have already opened a ticket as per your request and will let you know once the changes are made.

    If you have any further questions or additional suggestions in the future, don’t hesitate to open a new topic.

    Have a great day!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @herky-fishbine,

    Our Dev Team has reviewed your case. They need more information for further checking of your request.
    Could you please provide us with the following information for further investigation?

    1. What is your plugin version?
    2. What is your site language?
    3. Please provide the link to your website.

    Looking forward to hearing from you.

    Thank you.

    Thread Starter Herky Fishbine

    (@herky-fishbine)

    1. Version 7.1.6.1
    2. Seriously? English.
    3. I do not wish to make this public, but it is not required — this not site specific.
    Plugin Support Jasmine

    (@hyenokian)

    Dear @herky-fishbine,

    Thank you for your response.

    I want to mention, that the all the texts with the word “pass” have been changed to “complete” in both the Free and Pro latest versions of the plugin.

    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will check the case and will help you accordingly as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

    Thread Starter Herky Fishbine

    (@herky-fishbine)

    Hello. Today I received an email confirmation of a user completing a survey with the subject line: “Someone has passed your survey”

    Additionally:

    Under Reports/Analytics is: “Survey Passed by User Role.”

    Under General Settings/Message Variables is: “The number of the passed users count of the given survey.”

    Under General Settings/Short Codes is: “Passed User Count.”

    Plugin Support Jasmine

    (@hyenokian)

    Dear @herky-fishbine,

    Thank you for your reply.

    We noticed that you’ve contacted us using the form we provided.
    Our customer care specialists are currently working on your request. They will get back to you as soon as possible.

    Please note that commercial products are not supported in these forums.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.