Please answer support ticket!!!

Hello,

Do you still need help with this?

Thanks,
Swathi S

However incredible it seems after 4 months and 2 weeks and being a pro user, the answer is YES! I still have had no response and I need help with this!

Hi @justbruno,

Please don’t use this forum for pro support. Pro users usually use one of the following methods.

Create a ticket in pro support forum or use the contact form.

https://wpfront.com/support/forum/user-role-editor-pro-2/

https://wpfront.com/contact/

Can you please try one of the above methods?

Thanks,
Syam

Uh really????

Read the 1st message that says:

“I am a pro user. I need support. The only way is through your ticket system. I had no choice but to contact you this way too as I have not gotten an answer.

Hi @justbruno,

I can not find the ticket you created. Can you please help me find it?

Thanks

Help me help you. Considering the ticket is probably 5 months old, or older, please tell me where to look, in my email? If so what was the address it would have come from?

[Moderator note: Please, No bumping].

• This reply was modified 3 years, 5 months ago by Steven Stern (sterndata).

If you created the ticket in pro support forum, you will be able to find it in the following page.

https://wpfront.com/support/forum/user-role-editor-pro-2/

If you created somewhere else, I wouldn’t know.

Thanks