Player Not Showing Up – TTS Unit Id is not found

  • I have installed and configured the Trinty audio player. Unfortunately, the player is not appearing on the page and we are getting the following error in the console (‘TTS Unit Id is not found’). Below is the HTML output on the page. It looks like something is missing. 

    <table id="trinity-audio-table" style="width:100%; display: table;">
            <tbody><tr>
                <td id="trinity-audio-tab" style="border: none;">
                    <div id="trinity-audio-player-label"></div>
                    <script>var TRINITY_TTS_WP_CONFIG = {"cleanText":"Meet.....{removed textbecause it was so long) ","pluginVersion":"3.0.4"};</script><div class="trinityAudioPlaceholder"></div>
                </td>
            </tr>
        </tbody></table>

    The page I need help with: [log in to see the link]

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  • Plugin Contributor trinityaudio

    (@trinityaudio)

    Dear Sir or Madam,

    Thank you for approaching us and for downloading our plugin!

    Could you create a post using only default wp instruments? Because it seems to be a compatibility issue with the plugin/theme.

    For better communication, please write to this email: [email protected]

    Best regards,
    Trinity Audio

Viewing 1 replies (of 1 total)
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