Player not loading – Cannot read property

  • Resolved adamdagg

    (@adamdagg)


    4 years, 7 months ago

    Hello!

    The player is not loading. I receive following error in console:
    mediaelement.js?ver=3.6.4:84 Uncaught TypeError: Cannot read property ‘player’ of undefined
    at new mejs.MediaElementPlayer (mediaelement.js?ver=3.6.4:84)
    at r (public.build.js?ver=3.1.0:1)
    at HTMLDivElement.<anonymous> (public.build.js?ver=3.1.0:1)
    at Function.each (htdal.js:3)
    at a.fn.init.each (htdal.js:3)
    at public.build.js?ver=3.1.0:1
    at Module.<anonymous> (public.build.js?ver=3.1.0:1)
    at s (public.build.js?ver=3.1.0:1)
    at public.build.js?ver=3.1.0:1
    at public.build.js?ver=3.1.0:1

    Thanks for your help!

    Website: https://www.express-to-impress.com/test/

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Veda

    (@vedathemes)

    Hi there,

    Thanks for trying Podcast Player.

    As mentioned by you in above message that the problem starts with mediaelement.js?ver=3.6.4:84 Uncaught TypeError: Cannot read property ‘player’ of undefined

    This file “mediaelement.js” mentioned in the error above is added by your current theme “HighendWP” and this file is doing something strange on this particular page. Following link has an screenshot of your webpage’s Inspector. It shows that the file has been added by the theme.

    https://send.firefox.com/download/891044623190f958/#4e1n2rIWlXEFvLbu7AkNLg

    Please try Podcast player on a different theme to confirm that the error is caused by your current theme. After confirmation, you may contact your theme author to remove that particular script OR provide reason for the error.

    However, if you still find the same error even with a different theme, please inform me here and I will test that further.

    Please inform if you need more help on this OR if any other help is required with Podcast Player.

    Thanks,

    Plugin Author Veda

    (@vedathemes)

    Hi there,

    How can I help you more on the subject of this ticket? Is there anything I do?

    Thanks,

    Thread Starter adamdagg

    (@adamdagg)

    Hello,
    Thank you so much for your help. I am troubleshooting and seeing if I can make it work.
    Thanks again.

    Plugin Author Veda

    (@vedathemes)

    Hi there,

    I hope the issue above has been resolved. Therefore, I am closing this ticket. However, feel free to comment on this ticket if you need any help with podcast player.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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