Player is not working after update

  • Resolved abazeed

    (@abazeed)


    3 years, 4 months ago

    Hi,

    I have the Simple Podcasting plugin ver. 2.7.3, and I have tried to update the plugin with every new release, but after each update, I was getting this error:

    Uncaught TypeError: Cannot read properties of null (reading 'querySelectorAll')

    This error is this file wp-content/plugins/seriously-simple-podcasting/assets/js/castos-player.js line 29.

    I didn’t write to you assuming that you will fix it in the next release, but it seems no one has reported this yet.

    Could you please have a look at this and fix it?

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support keleigh824

    (@keleigh824)

    Hi @abazeed,

    Where are you seeing these errors? On your website page or someplace like Google Developer tools?

    Plugin Author Serhiy Zakharchenko

    (@zahardoc)

    Hi @abazeed!

    1. Do you use any cache plugins or CDN providers, like Cloudflare?
    If yes, please try clearing all kinds of caches after the update.

    2. Do you use Gutenberg blocks for adding the players? If yes, please try to manually recreate those blocks. Unfortunately, Gutenberg generates the HTML only once when you create it, and it’s impossible to change its structure dynamically after the plugin updates. We’ve fixed that problem in the last versions, so if it’s your case you’ll need to do it only once.

    Have a nice day,
    Sergey, development team @ Castos

    Thread Starter abazeed

    (@abazeed)

    Hi,

    Thank you for your support. I actually discovered that some of the HTML classes of the player were changed. We were using a hard-coded player that was a copy of the embedded player, and the issue was fixed after we updated those classes.

    Thank you again for your time and support.

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Player is not working after update’ is closed to new replies.