Player Image Not Pulling Correctly

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shawn

    (@shawnogordo)

    I see the album art now in the player when I load this page:
    https://www.christianpublishingshow.com/000/

    Are you still having trouble with the artwork not displaying?

    Thread Starter Thomas Umstattd

    (@neovita)

    It is still not loading for me, tried in another browser and in incognito.

    Thread Starter Thomas Umstattd

    (@neovita)

    It is loading correctly now.

    Plugin Author Angelo Mandato

    (@amandato)

    One thing we have found is that if you use a security add-on in your browser, it is possible that if you are signed into blubrry.com your browser sees the iframe for the player is coming from player.blubrry.com but the image is coming from assets.blubrry.com. It may not load the image in this case since you are also signed into https://www.blubrry.com. We are working on a permanent fix for this, but luckily it happens rarely, usually becuase of a security addon in the browser. Most listeners are not signed into blubrry.com and thus the browser treats the image as normal without fear of sharing login cookies. If this happens again, try a private/incognito window to confirm this is the problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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