play start confusion

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  • Plugin Author Kyle Gilman

    (@kylegilman)

    You should only get one Play Start event per video per page load in Google Analytics. Which video player are you using? Do you have another plugin that could be doing duplicate event reporting? In the Chrome Developer Console if you go to the Network tab and view All instead of just Fetch/XHR you should be able to monitor the event reporting. When I press play on a test site I see an admin-ajax.php event followed by an event that starts with collect?. The admin-ajax event is Videopack recording a Play Start event in the WordPress database. The collect event is Videopack sending a Play Start event to Google. When I click pause and then start again I don’t see any additional events. If you post a link to your site I can help with the troubleshooting.

    Plugin Author Kyle Gilman

    (@kylegilman)

    Oops! While I was working on an answer to this question it disappeared. I’ll leave this up in case anyone else wants to keep an eye on what their video player is sending out.

    Thread Starter PumpaXXL

    (@pumpaxxl)

    Hi Kyle, I get multiple start on my sites, checked again. Can I contact you outside the forum?

Viewing 3 replies - 1 through 3 (of 3 total)
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