• Greetings. I was wondering if it was possible to add a link in one of the Field Titles to another page on the website. Is that possible with either the free or paid version? And how do we do so?

    I also tried to create another “Instructions” section and add the link there, but the HTML tags weren’t working. They would disappear as soon as you hit the Save button.

    The page I need help with: [log in to see the link]

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  • I am also having recent issues with HTML in the INSTRUCTIONS Description (HTML tags allowed) field. I’ve used this for years to open a link in a new window (ie – view Rules, Terms or Policies, etc).

    I found a form where a previously working link didn’t work, and viewing the form found that the HTML code was simply gone, leaving only the text within >ABC123xyz<. I then reviewed my forms and found that several others were affected in the same way, and no form of HTML code can be saved in the INSTRUCTIONS Description field.
    Oddly, a couple of the forms still have working HTML in the INSTRUCTIONS Description, but I haven’t attempted to edit/save for fear this glitch will impact those forms as well.

    This HTML code linking to another page with important information is required for my Users, and without the previously functioning HTML code in the INSTRUCTIONS Description (HTML tags allowed) field, these forms are now useless and I’ve had to disable all pages calling them. Major headache – a fix to this recent glitch would be much appreciated!

    Additional Information:

    I tested and confirmed that attempting to edit and save a form with working HTML in the INSTRUCTIONS Description WILL remove all previously working HTML code from said fields.

    I’ve also noticed that some HTML code does remain and continues to work, in Settings/NOTIFICATION/Message. Editing and saving forms with existing code there does not remove it, and received messages contain working HTML code.

    Any other experiences related to this out there?
    Any recommendations for how to possibly address this?
    Matthew Muro, if you read any of these posts, would you please provide some guidance?

    Indrajeet Chattha

    (@indrajeetsak)

    I am facing the same issue. I want to add some files to download through an HTML link. But as soon as I save the form, the HTML code vanishes.

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