“Placed Order” event coming before the “started checkout” event

I am using Woocomerce and Klaviyo plugin to track users.

The issue is, I am using external checkout and than external checkout initiate the “started checkout” klaviyo event when user enters their email on the checkout page.

So when the user redirected back, woocommerce would create the “Placed order” event, the problem is that “placed order” event is coming before the started checkout event like the screenshot below:
shorturl.at/lxQZ3

Any idea?

• This topic was modified 2 years, 4 months ago by eissaweb.