Place Order not working on all Woo Shops on VPS
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My two sites have a same problem. Pressing Place Order button fails to move to the next step in checkout.
The sites:
https://www.rasterdoo.com
https://www.bobihome.meThe order goes through and I see it in my Orders with status “Processing”.
However, the user gets confused because after pressing the button nothing else happends:
– the page does not move further (if using bank transfer or cash)
– the checkout page gets a semi-transparent layerWhat i tried to no avail:
– disable all plugins & change to twentyfifteen theme
– rollback woocommerce to version 3.8.1
– create default WooCommerce pages again in woo/status/tools
– use CSS trick to remove jquery overlay:/* Fix issues with jquery overlay blocking checkout button */ .woocommerce .blockUI.blockOverlay { position: relative!important; display: none!important; }
None of these helped, so I returned to latest version of woo, enabled theme & plugins. I then used a third WP site on my VPS as a testbed for a new woocommerce installation. I created one product with 10 on stock, one payment method (check) and again could not move past “Place order”.
Since the situation is same across all installations I send one report from site rasterdoo.com. What should I try now?### WordPress Environment ### WordPress address (URL): https://www.rasterdoo.com Site address (URL): https://www.rasterdoo.com WC Version: 4.0.1 REST API Version: ? 1.0.7 WC Blocks Version: ? 2.5.14 Action Scheduler Version: ? 3.1.4 WC Admin Version: ? 1.0.3 Log Directory Writable: ? WP Version: 5.3.2 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.16-1+ubuntu16.04.1+deb.sury.org+1 PHP Post Max Size: 64 MB PHP Time Limit: 0 PHP Max Input Vars: 1000 cURL Version: 7.47.0 OpenSSL/1.0.2g SUHOSIN Installed: – MySQL Version: 5.7.29-0ubuntu0.16.04.1-log Max Upload Size: 64 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 4.0.1 WC Database Prefix: wp_ Total Database Size: 161.19MB Database Data Size: 116.22MB Database Index Size: 44.97MB wp_woocommerce_sessions: Data: 38.06MB + Index: 3.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.16MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + 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Hide errors from visitors: ? ### Active Plugins (35) ### Advanced Custom Fields PRO: by Elliot Condon – 5.8.8 Akismet Anti-Spam: by Automattic – 4.1.4 Blog2Social: Social Media Auto Post & Scheduler: by Blog2Social Adenion – 6.2.0 Cornerstone: by Themeco – 4.2.3 Default Media Uploader View: by leemon – 1.0.8 Envira Gallery: by Envira Gallery Team – 1.8.9.1 Essential Grid: by ThemePunch – 2.3.6 Google XML Sitemaps: by Arne Brachhold – 4.1.0 Jetpack by WordPress.com: by Automattic – 8.3 WPBakery Page Builder: by Michael M - WPBakery.com – 6.1 Limit Login Attempts Reloaded: by WPChef – 2.10.1 PDF Embedder: by Lever Technology LLC – 4.6 PW WooCommerce Bulk Edit: by Pimwick LLC – 2.67 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3 Slider Revolution: by ThemePunch – 6.2.2 Search & Filter: by Designs & Code – 1.2.12 Snippet: by Themeco – 2.1.1 Super Socializer: by Team Heateor – 7.12.40 Email Forms: by Themeco – 2.0.5 The Grid: by Themeone – 2.7.4 UberMenu 3 - The Ultimate WordPress Mega Menu: by Chris Mavricos SevenSpark – 3.6.1 User Role Editor: by Vladimir Garagulya – 4.53.1 WooCommerce Blocks: by Automattic – 2.5.14 WooCommerce: by Automattic – 4.0.1 WP Full Auto Tags Manager: by Guillemant David – 2.2 WP Google My Business Auto Publish: by Martin Gibson – 2.18 X – Content Dock: by Themeco – 1.1.4 X – Custom 404: by Themeco – 1.1.3 X – Disqus Comments: by Themeco – 1.1.4 YITH Live Chat: by YITH – 1.4.4 YITH WooCommerce Ajax Product Filter: by YITH – 3.9.0 YITH WooCommerce Ajax Search: by YITH – 1.7.6 YITH WooCommerce Points and Rewards: by YITH – 1.4.3 YITH WooCommerce Quick View: by YITH – 1.4.0 YITH WooCommerce Wishlist: by YITH – 3.0.9 ### Inactive Plugins (22) ### bbPress: by The bbPress Contributors – 2.6.4 Contact Form 7: by Takayuki Miyoshi – 5.1.7 Convert Plus: by Brainstorm Force – 3.5.6 LayerSlider WP: by Kreatura Media – 6.10.2 Social Login Lite For WooCommerce: by phoeniixx – 1.6.0 – Not tested with the active version of WooCommerce Soliloquy: by Soliloquy Team – 2.5.9 Store Toolkit for WooCommerce: by Visser Labs – 2.2 – Not tested with the active version of WooCommerce Superfly Menu: by Looks Awesome – 4.3.3 Velvet Blues Update URLs: by VelvetBlues.com – 3.2.9 What The File: by Never5 – 1.5.4 Woo Checkout Editor: by Themeco – 2.2.1 – Not tested with the active version of WooCommerce WooCommerce Admin: by WooCommerce – 1.0.3 X – Email Forms (MailChimp): by Themeco – 1.1.2 X – Facebook Comments: by Themeco – 1.0.3 X – Google Analytics: by Themeco – 1.0.3 X – Olark Integration: by Themeco – 1.0.2 X – Smooth Scroll: by Themeco – 1.0.4 X – Terms of Use: by Themeco – 1.0.12 X – Typekit: by Themeco – 1.0.3 X – Under Construction: by Themeco – 1.2.4 X – Video Lock: by Themeco – 1.1.3 X – White Label: by Themeco – 1.3.4 ### Settings ### API Enabled: ? Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: #8366 - / Cart: #8378 - /cart/ Checkout: #8380 - /checkout/ My account: #8382 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: X Version: 7.2.3 Author URL: https://theme.co/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: x/woocommerce/cart/cross-sells.php x/woocommerce/loop/loop-end.php x/woocommerce/loop/loop-start.php x/woocommerce/loop/pagination.php x/woocommerce/notices/error.php x/woocommerce/notices/notice.php x/woocommerce/notices/success.php x/woocommerce/single-product/related.php x/woocommerce/single-product/tabs/tabs.php x/woocommerce/single-product/up-sells.php x/woocommerce/single-product-reviews.php ### Action Scheduler ### Complete: 828 Oldest: 2020-02-28 17:51:15 +0000 Newest: 2020-03-30 17:39:30 +0000
The page I need help with: [log in to see the link]
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