Place Order not working in Checkout

  • Resolved julienpaul

    (@julienpaul)


    1 year, 11 months ago

    The place order button does not proceed to the next step. Please advise asap.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi Julien,

    Thank you very much for getting in touch with us ??

    Unfortunately, the page you shared above is not working. However, I have tried to place a test order on your website and found the issue you reported.

    It seems to be happening due to a direct modification of the default WooCommerce checkout page using ShopLentor. That’s why the place order button is not working as expected.

    Could you please create a custom checkout template following the steps shown in the doc below?

    https://woolentor.com/doc/build-a-custom-checkout-page-template/

    Hopefully, it will resolve the issue. If it doesn’t, please open a ticket on our support center. Our support team will help you with this.

    Best regards,
    Tarek Aziz

    Plugin Author Zenaul Islam

    (@zenaulislam)

    Hi, @julienpaul

    I hope you are doing well ??

    With due respect, I am reaching out to inform you guys that it’s been a while since we heard from you. Hopefully, you have managed to resolve the issue you were facing.

    So, I would like to mark this thread as “Resolved“. In case you require any further assistance, feel free to reach out.

    Our support team is always here to help.

    All the best,

    Zenaul Islam

Viewing 2 replies - 1 through 2 (of 2 total)
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