Place Order Loops Back to Checkout

  • Resolved robhob

    (@robhob)


    6 years, 1 month ago

    Hello,

    Going live with an online store tomorrow and discovered today that when you click the place order button on the checkout page, it loops back to the checkout page and then after a few seconds an error message appears that says “Sorry, your session has expired. Return to shop”.The order confirmation comes through and the stock is reduced.

    I’ve deactivated most of the plugins except WooCommerce and have reinstalled WordPress. Never had this problem before. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter robhob

    (@robhob)

    I’ve tried switching themes to Twenty Seventeen and it does the same.

    Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Howdy!

    Can you check what you have set for the URL for the order received endpoint at **WooCommerce > Settings > Advanced** in the Page setup section.

    Thank you,

    Thread Starter robhob

    (@robhob)

    Hi Shane,

    I think I’ve found the problem… I did the site for a client who then decided to edit the Checkout page without consulting me and made a total mess of it. I’ve restored it back to what it should be and it seems to be working. I just need to run a few more tests.

    Hopefully, my next reply will be to tell you that it’s all good!

    Cheers,

    Rob

    Shane Eckert

    (@shaneeckert)

    Automattic Happiness Engineer

    Hey Rob,

    That’s great, I hope you are able to get it sorted.

    Cheers,
    Shane

    Thread Starter robhob

    (@robhob)

    All good! I’ve tested the process and it works perfectly. Thanks for offering your advice.

Viewing 5 replies - 1 through 5 (of 5 total)
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