Place Order Button not working

  • Resolved Paul Giannetti

    (@paul-giannetti)


    9 months, 1 week ago

    Hello,

    I uninstalled this plugin and reinstalled it as I was having issues with the events log. I updated the API and webhook endpoint. I just disabled all plugins on my site and I still unable to place an order. The button just doesn’t work. Please help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @

    I see a coule of things wrong with your site:

    1. You have a Javascript error on your checkout page:
    Uncaught Error: Syntax error, unrecognized expression: .bs-docs-container [href=#]
    at ga.error (jquery.min.js:2:13370)
    at ga.tokenize (jquery.min.js:2:19359)
    at ga.select (jquery.min.js:2:22249)
    at Function.ga [as find] (jquery.min.js:2:7208)
    at r.fn.init.find (jquery.min.js:2:24940)

    2. You appear to have a cookie plugin installed “compliance-gdpr” that is blocking Stripe from making requests. If the page is refreshed, the issue disappears.

    There should be a setting in your cookie plugin to whitelist certain scripts/domains. You should add api.stripe.com, stripe.com to the list.

    Kind Regards

Viewing 1 replies (of 1 total)
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