• Resolved loneweaver

    (@loneweaver)


    I have 2 payment options enabled in my shop, Bank Transfer and WooCommerce PayPal Payments. However, when I select PayPal, the Place Order button disappears.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @loneweaver

    thank you for reaching out to us, we are here to help.
    The situation you are describing is actually the intended behavior, however, the “Place Order” button should disappear and the PayPal button should be displayed instead. I would think that something is blocking the PayPal button from appearing on your page. You may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: How to test for conflicts

    Let me know if this got you any further in finding the cause for this situation to occur and if you require additional support.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @loneweaver

    I think I might have missed something: you might be using an unsupported currency. Can you see if this starts working after you adjust the currency to a supported currency?

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 3 replies - 1 through 3 (of 3 total)
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