Place Order button not being replaced on Checkout

Hi, I contacted support but haven’t received a confirmation email or heard back. I am not sure if it’s been received.

Customers are unable to checkout with PayPal as they receive the error “Could not retrieve order. Maybe it was already completed or this browser is not supported. Please check your email or try again with a different browser.”

It seems the Place Order button on checkout is not being replaced by PayPal’s button.

I have tried conflict testing by deactivating all other plugins other than WooCommerce and PayPal Payments, removed custom css, using the default theme etc and the problem persists. I have updated to the latest version of wordpress and updated all plugins and still no resolution.

Thanks for your help.

Status report:

` WordPress Environment

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Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (31)

CAPTCHA 4WP: by WP White Security – 7.2.0<br>Affiliates Manager Google reCAPTCHA Integration: by wp.insider<br>affmngr – 1.0.6

WP Affiliate Manager: by wp.insider<br>wpaffiliatemgr – 2.9.30

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advanced-cache.php: advanced-cache.php Must Use Plugins (3)

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WooCommerce Support: ? Templates

Overrides: – WooCommerce PayPal Payments

Onboarded: ?<br>Shop country code: AU<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: ?<br>Tracking enabled: – Admin

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Daily Cron: ? Next scheduled: 2023-09-25 00:37:48 +09:30<br>Options: ?<br>Notes: 69<br>Onboarding: completed WooCommerce Payments

Version: 6.5.0<br>Connected to WPCOM: Yes<br>Blog ID: 163699237<br>Account ID: acct_1KlhTx2EtmgB00ie Action Scheduler

Cancelled: 6<br>Oldest: 2023-08-28 12:01:30 +0930<br>Newest: 2023-09-19 18:46:28 +0930

Complete: 531<br>Oldest: 2023-08-24 20:21:28 +0930<br>Newest: 2023-09-24 13:42:58 +0930

Failed: 37<br>Oldest: 2019-08-18 14:01:47 +0930<br>Newest: 2023-05-21 03:04:59 +0930

Pending: 1<br>Oldest: 2023-09-24 20:57:25 +0930<br>Newest: 2023-09-24 20:57:25 +0930 Status report information

Generated at: 2023-09-24 19:45:52 +09:30<br>`

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