• Resolved massiatmr

    (@massiatmr)


    Hi,
    So i created an e-commerce website and i used WooCommerce Blocks in Cart and Checkout
    for some reason when i press the Place Order button (in my website it’s “Passer la commande” because it’s in French) the button still loading with an infinite loop anime instead of taking me to order confirmed page.

    https://multiverstore.com/checkout/

    PS: when I use the WooCommerce short-code it works fine

    • This topic was modified 4 years ago by massiatmr.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Denys Zaikin

    (@zdenys)

    Hi there @massiatmr!

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce and WooCommerce Blocks
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope that’s helpful and points you in the right direction.

    Joey – a11n

    (@jricketts4)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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