• Resolved skyewebbb

    (@annahdasharif)


    Hello,
    There seems to be a problem in the woocommerce checkout page of my website. Whenever the page loads it shows two place order buttons instead of one. And every time a new payment method is selected then a new place order button appears every time. Please someone let me know how to resolve this issue.
    I added images here to show you the problem
    https://ibb.co/kmHb4RX
    https://ibb.co/hdHx2sj

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Senff

    (@senff)

    Hey @annahdasharif

    It looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue:?https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
    – Temporarily switch your theme back to a default?theme, such as Storefront.
    – Disable all plugins except for WooCommerce and your payment gateway plugin.
    – Clear your browser cache, and the cache on your site if you have one there.
    – Test to see if the issue has been resolved.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Kind regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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