• Hi, I have been using your plugin for years and with satisfaction on many sites. For this website now I have a problem. I activated Pixel Your Site to manage the Meta Pixel and I noticed that the Pixel Your Site plugin after a while disappeared from the site and then the Pixel disappeared as well. I contacted Pixel Your Site support and they told me that there is an incompatibility with your plugin and in fact once I deactivated it, Pixel Your Site works regularly. What could this be due to, can you give me any indication?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Emre Vona

    (@emrevona)

    thank you so much.

    Can you disable all the checkboxes except the “Cache System” option and clear all cache please?

    Thread Starter kilgoretrout22

    (@kilgoretrout22)

    I did as suggested: the situation improved, in fact I thought it was solved, but it was not. 

    Previously Pixel Your Site would disappear after a few seconds/minutes, but now it stays active several hours, but then it still disappears. 

    When I turn my PC back on in the morning, the Pixel Your Site script is gone.

    Looking at the source code, this is the disappearing script:

    <script type=’application/javascript’  id=’pys-version-script’>console.log(‘PixelYourSite Free version 10.0.4’);</script>

    Then if I go into the site and clear the cache (both, all cache + cahce and minified), then the script reappears.

    For example, this morning I logged on and the script is gone, whereas last night it was there. I point out, however, that the script disappears only from the Home Page, while it remains present on the other pages.

    Looking forward to hearing from you.

    Plugin Author Emre Vona

    (@emrevona)

    are you using another optimization plugin as well?

    Thread Starter kilgoretrout22

    (@kilgoretrout22)

    Yes I also use Smush, but if I disable WP Fastest Cache and leave Smush on, the problem is solved.

    Plugin Author Emre Vona

    (@emrevona)

    are you sure that you enabled only the “Cache System” option and clear all cache?

    Thread Starter kilgoretrout22

    (@kilgoretrout22)

    Yes, the only peculiarity is that I had to put in a Timeout rule (All Cache Every 10 Hours) because otherwise the contact requests through the form (site made with DIVI) would not come anymore.

    Plugin Author Emre Vona

    (@emrevona)

    The problem is caused by the WordPress nonce security system.

    https://www.wpfastestcache.com/tutorial/wordpress-nonce-cache/

    Thread Starter kilgoretrout22

    (@kilgoretrout22)

    Yes I know, that’s why I implemented the rule and in fact now the forms work. I reported it just to give all the details on how I set up Fastest Cache, in an attempt to figure out what causes the Pixel Your Site Script to disappear. Could it be due to the rule I had to set up? Or what could it depend on?

    Plugin Author Emre Vona

    (@emrevona)

    The script should not disappear. Maybe the pixel plugin shows the script sometimes. and the page is cached when it does not appear, so the issue occurs.

Viewing 9 replies - 1 through 9 (of 9 total)
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