• Resolved wuichy

    (@wuichy)


    I while ago I add a Facebook pixel in header section, but then I deleted this, but this doesn’t reflect in all the website, because the pixel still remains when you inspect the website. any idea how I can remove this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter wuichy

    (@wuichy)

    I am going to explain my message better. In the header, I placed a meta pixel script. However, I needed to change the pixel, so I deleted the previous one and added the new one. But when I inspect the page, the old pixel still appears on my website, even though it’s no longer in the header & footer configuration. I cleaned everything in the header, thinking it would solve the issue, but this script continues to appear throughout my website. Is there any step I am missing or something else I should do to remove this script?

    Plugin Author Aleksandar Uro?evi?

    (@urkekg)

    Hello there,

    Thank you for choosing Head & Footer Code for your project.

    Please note, if you removed code from global and page specific sections and you still see removed code on frontend, then you has to flush cache.

    I see you use WP Rocket on your project, so kindly flush the cache and the FB code should disappear ??

    Please let me know if that resolve reported issue.

    Kind regards,
    Aleksandar

    Thread Starter wuichy

    (@wuichy)

    Hi, I have flush cache from site and server, I deleted the script a month ago, and have done this procedure many many times. If there a way to erase this script from all my headers?

    Plugin Author Aleksandar Uro?evi?

    (@urkekg)

    I suspect that the code comes from another source, not our plugin.

    Can you please provide a full-page screenshot of the Head&Footer Code settings page, and code that is inserted on the front end and visible in headers that should not be there?

    You can use https://app.prntscr.com to take screenshots and get shareable links.

    Thanks,
    Aleksandar

Viewing 4 replies - 1 through 4 (of 4 total)
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