pixel missing parameter in dpa events

Hi Freddy,

Thanks for using our plugin and reaching out to us.

With regards to your questions:

• I checked the URL you shared in the above comment. It indeed seems like pieces of the Facebook pixel are missing. How did you implement the Facebook pixel on your website, did you use our Facebook pixel feature for that?
• As far as we understood you will have to add the sale price to your feed in order to get the discount to show. So on the field mapping page add the sale price field and map it to your sale price attribute

– I used the google tag manager for view content, add to cart, purchase( dynamic values, since I have different products at different prices) ; What can I do to fix this situation ?

– So on the field mapping page I add the sale price field and map it to my sale price( custom attribute) ?

– Also, I have products with variations, each one with its own stock, so on the availability field,in order to show the actual stock on my facebook and instagram store,I should map it with which one ?

Hi Freddy,

• Then your Facebook Pixel Google Tag Manager implementation is broken. We cannot help you with that specific GTM configuration but you can of course enable our Facebook pixel feature, see: https://adtribes.io/facebook-pixel-feature/
• Yes, this is the mapping: https://www.dropbox.com/s/qypxoiin315eq3u/sale-price-mapping2.png?dl=0
• There is already a default availability field mapping in place (unless you removed this mapping). The plugin looks at variations too and add’s if it is ‘in stock’ or ‘out of stock’ to your feed.

Hope this answers your questions?

– I have not set the pixel to gather this kind of information, custom parameters https://snipboard.io/vtqlHa.jpg maybe the implementation is not broken, just missing this part ??

-With regards to the availability field,my inventory on the facebook store shows 100 units per product, but the real one is much less, how do I change that ?

Yes, everything within the ‘viewContent’ needs to be added otherwise Facebook can’t match the pixel events with your Facebook catalogue.

With regards to the inventory of a 100. Facebooks requirements are not entirely clear on this but perhaps you can try adding this field mapping (as a custom field):
https://www.dropbox.com/s/9ny5dtetxsdmssq/inventory-custom-field.png?dl=0

Hi

Look at this capture, please : https://snipboard.io/aHbzjE.jpg

The id is the content_id in facebook store
The item_group_id is the product group id in facebook store

When I want to set the parameters for the pixel to read on the event viewContent in the product page, I get this messade in the facebook pixel helper, “No products found for given content IDs”

I use a dataLayer to push the id, but they are just the product group id.

I have some variable products and some unique products, I don′t mind tracking just the product group id, please, What can I do to fix this ?

Hi,

Yes you feed is fine, it is the pixel implementation you created using your tag manager that is broken.

Your pixel implementation is missing the entire viewContent part, see:
https://www.dropbox.com/s/texm8128p2kjqgh/viewContent-missing.png?dl=0

Now I managed to create the viewcontent event ,and is working fine on the product page, BUT on the unique products the content IDs don’t match :S. those products doesn’t have product group id.
What could be the problem ?

• This reply was modified 4 years, 4 months ago by freddyee.

I just checked your site but I don’t see a viewContent in your pixel? See:
https://www.dropbox.com/s/texm8128p2kjqgh/viewContent-missing.png?dl=0

This is an example of how it should be:
https://www.dropbox.com/s/d120uferchop8s2/viewContent-correct2.png?dl=0

That’s rare , see https://snipboard.io/z43SwO.jpg

I see the viewContent event

When I check it is either missing on most of your products or when the viewContent is there then it is empty like this: https://www.dropbox.com/s/zue3yuso0e6e2r5/viewContent-broken.png?dl=0

I get the product IDs https://snipboard.io/h8nPdI.jpg
but the viewContent check doesn′t get green, what could be the problem ?

I don’t know to be honest, probably has to do with how you implemented the pixel in your GTM.

ok.
Is there any way I can put the product group id in my catalog for the simple products I have?, because in the Facebook store there is a field for that, but this single products don’t have it, and the product group id is considered as the product_ids in the viewContent event.

The Product Group ID for simple products is exactly the same number as the Product ID so there is no need to make a change to the mapping for the g:id field.