Pixel mismatch

@chiotas Thanks for informing us about the issue. Please give us a screenshot of your feed configuration.

Hello,
Scheenshots here:

– ONE
– TWO
– THREE

Thank you

Hello @chiotas

Thank you for the screenshots.

Please follow this video tutorial: https://www.youtube.com/watch?v=TH1lcA1uiM8 and let us know.

Hello,
I did everything accordingly to the video, so quite strange.

I believe that the issue may be due to the fact that I have to feed for the same catalogue actually.

I have:

– CTX, with the setting already shared
– Facebook for Wocommerce (as App feed)

The problem I’m not able to remove the App feed, as even if I deactivate from WordPress, the catalog it’s still there on my Facebook Business Suite..
Could be this the issue?

@chiotas
Could you kindly share your feed URL with us.
Thanks

Suure:

https://www.francescogola.net/wp-content/uploads/woo-feed/facebook/xml/instagram.xml

@chiotas

We have released a new update regarding facebook pixel integration. Kindly update CTX Feed plugin to 4.4.27.

Also let us know if this resolved your issue.

Thanks

Hello @chiotas

Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.