Pixel and ad account information not visible

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  • Hi there @bugun

    Thanks for your question!

    I installed the plugin the other day and then disconnected for some reason.

    When I reconnect, the pixel and ad account information do not appear! How can I fix?

    There is a known bug for sites with the Turkish language for example that would lose connection information after successfully connected to Facebook previously.

    To resolve the above problem, please complete the following steps:

    1. Change your WordPress site language to English under WP Admin > Settings > General

    2. Change your WooCommerce store currency to USD under WooCommerce > Settings > General

    I hope that helps!

    If you have any other questions, do not hesitate to let us know!

    Thread Starter bugun

    (@bugun)

    Hi,

    Thanks. it worked

    You’re welcome!

    I am glad that it worked!

    I’ll go ahead close this thread for now.

    Feel free to open a new thread if you have any other questions at all!

    Have a lovely weekend ahead ??

Viewing 3 replies - 1 through 3 (of 3 total)
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