Pinterest pins stopped working after last update

  • Resolved bluekitdon

    (@bluekitdon)


    4 years ago

    Had an issue come up with the latest updates. I enabled Cloudflare full page caching and it broke Pinterest’s ability to save a pin from images on my page. Had to disable this and go in and delete the newly created javascript worker thread from Cloudflare to get it to work again.

    Here’s a tool you can use to test if pinterest can retrieve images. Every time I tested I got a 500 error message. Also using the latest version of social warfare on my site which creates custom pins.
    https://developers.pinterest.com/tools/url-debugger/

    My site is working again with that disabled, this is more FYI than anything.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @bluekitdon

    We’ve tested the issue, but we were unable to reproduce it.

    Is there any chance to enable the Cloudflare optimization on your site, so we can test it there?

    Regards,
    Stanimir

    Thread Starter bluekitdon

    (@bluekitdon)

    Turned it back on, broke it again. You can test at:

    https://developers.pinterest.com/tools/url-debugger/?link=https%3A%2F%2Fwww.personalgrowthchannel.com%2F2018%2F03%2F5-outstanding-self-improvement-skills.html

    Also, I noticed it removed the caching rules on Cloudflare. May want to set it up to bypass wp-admin, cart, and checkout as those pages shouldn’t be cached in my opinion although I’m not an expert on that.

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @bluekitdon

    I’ve tested the Pinterest functionality and I’m unable to reproduce the issue.

    Would it be possible to provide step by step instructions on how we can reproduce it on our end?

    Regarding the wp-admin, cart, and checkout pages, we have bypass functionality in the plugin core and we also check for specific cookies in the worker code, so don’t worry about those pages.

    Regards,
    Stanimir

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @bluekitdon

    We’ve tested the pinterest functionality and it seems your site is not properly configured.

    Here is an example pin URL, that we’ve used to test:
    https://www.pinterest.com/pin-builder/?media=https%253A%252F%252Fwww.stoyanground.com%252Fwp-content%252Fuploads%252F2019%252F03%252Froland-denes-QT94VAhgzsE-unsplash-1-300x300.jpg&url=https%253A%252F%252Fwww.stoyanground.com%252F&is_video=false&description=test-description&method=bookmarklet

    Would it be possible to contact me via email(stanimir.stoyanov[@]siteground.com) and we will continue the discussion there?

    Regards,
    Stanimir

    Thread Starter bluekitdon

    (@bluekitdon)

    Emailed you a video.

Viewing 5 replies - 1 through 5 (of 5 total)
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