Pinterest Feed not updating user

  • Resolved jordanwebdev

    (@jordanwebdev)


    6 years, 5 months ago

    I used a test Pinterest account to test this plugin and display a dummy feed. Now, I’m having difficulty updating that feed to a different one. I tried pressing the button to generate credentials using a different account, but the old feed continues to display. How can I update it? I did click the save all changes button.

    This is my shortcode:

    [fts_pinterest type=pins_from_user pinterest_name=MY_USER_NAME pins_count=6]

    I’ve hidden the user name to protect the client.

    I’ve also tried clearing both the feed cache and WP Fastest Cache.

    • This topic was modified 6 years, 5 months ago by jordanwebdev.
    • This topic was modified 6 years, 5 months ago by jordanwebdev.
    • This topic was modified 6 years, 5 months ago by jordanwebdev.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author slickremix

    (@slickremix)

    Hey @jordanwebdev,
    Try Clearing the cache by clicking to Feed Them tab > Settings > Global Options > Clear cache when logged into your WordPress dashboard.

    Let us know how it goes.

    Thanks,
    Justin Labadie

    Thread Starter jordanwebdev

    (@jordanwebdev)

    I tried that. Unfortunately, no luck!

    Plugin Author slickremix

    (@slickremix)

    Also it’s worth noting your client will need to be the one clicking the button to the access token unless you have login creds to do it for them.

    Spencer

    Thread Starter jordanwebdev

    (@jordanwebdev)

    They did give me their login credentials. I logged in with their credentials. Unfortunately, still no luck after clearing the cache that way. It doesn’t work no matter what I enter in the pinterest_name parameter. It always stubbornly sticks to the original feed.

    Thread Starter jordanwebdev

    (@jordanwebdev)

    Hi again, I’m just wondering if there’s anything else I can try, as the suggested fixes have unfortunately not worked?

    Plugin Author slickremix

    (@slickremix)

    Can you please email us at slickremix @ support.com with the new pinterest name and access token for that account? I need this to do an a/b test, You can always reset the token after we test it out.

    Spencer

    Thread Starter jordanwebdev

    (@jordanwebdev)

    Email sent…I think you mixed up “slickremix” with “support”, because the first e-mail didn’t send, haha, so I forwarded it to support @ slickremix.com instead

Viewing 7 replies - 1 through 7 (of 7 total)
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